OPERATIONS ASSISTANT / EXECUTIVE

LABUAN, MALAYSIA

TEAM: OPERATIONS

Ref. Code: OAE0320LB

Role & Responsibilities:

  • Assist Operations Team to carry out the daily operations of Fusang platforms, including Fusang Exchange, Fusang Vault and upcoming new ones

  • Be a core member of the team to participate in the workflows and processes covering client onboarding services, account setup and backend administration, product listing and management, transaction reconciliation and settlement, platform administration and integration, and any ad-hoc projects

  • Specific responsibilities include the following tasks:

    • Client files maintenance - Excel and Supporting documents

    • Update Monday Board statuses on clients onboarding

    • Monitor onboarding, custody, trading, market maker, issuance platforms

    • System downtime recordings

    • client complaints filing and recording

    • Routine standard emails

    • Participate and conduct UAT/PROD business testing

    • Prepare and/or amend manuals and periodic reports

  • Start as a junior team member to support routine and administrative tasks but will progress to handle more problem-solving tasks and gain exposure to innovative fintech projects

  • Collaborate closely with other teams including compliance, marketing, technology, finance and office administration

  • Be a team member in a lean-structured startup with teams and offices across Malaysia, Hong Kong, Singapore and Vietnam



Experience & Skills:

  • Bachelor degree in in business, management, finance, banking, economics, accounting or relevant disciplines

  • Fresh graduate to 3 years of working experience in operations, business, banking, trust or relevant sectors

  • Knowledge about financial industry or capital market is an advantage

  • Knowledge about fintech or cryptocurrency is an advantage

  • Ability to work independently with a self-directed and team-oriented attitude

  • Excellent verbal and written communication skills

  • Ability to multi-task with a high degree of effectiveness and efficiency, and work under pressure in a fast-paced environment

  • Proficient use of Microsoft Office Suite and office/communication apps

Although direct relevant experience and skills in finance/ blockchain/ cryptocurrency is advantageous, we highly value abilities, passion, teamwork and relentless desire for continuous self-learning and meeting the clients’ needs. 

 

We will only consider potential candidates who have existing rights to work in these locations and cannot provide relocation assistance. We will only contact shortlisted candidates. 

 

Please send your updated CV along with your current and expected salary to:

people@fusang.co with the following subject line: Fusang Ops Job Application - OAE0320LB.

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